>>> This item applies to Android 11 / 12 devices only <<<
Starting in Android 11, they introduced new security features that require an extra step to Allow Display over other apps.
When Allow Display over other apps is disabled [default setting], you cannot answer incoming calls when the overlay is presented.
Based on your phone manufacturer, the allow option may be located in a different location.
See below, some common manufacturers:
Article ID: 171, Created: 10/27/2022 at 9:26 AM, Modified: 10/27/2022 at 9:28 AM