From time time we upgrade (or even lose) a mobile phone.
To change the Real Softphone app from one mobile device to another...
From your current (old) phone...
- Launch Real Softphone app
- Select Settings.
- Scroll down and select Reset Application.
Then, from a computer, laptop or tablet...
- Login to the User Portal:
- Select Real Softphone from menu
- Select CLONE from the droplist
Finally, from your new phone...
- Install Real Softphone app:
- Click Scan QR Code, and scan code from User Portal
- Ensure to select YES to all options during install.