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Home
Knowledge Base
Changing mobile phones
Real Softphone
From time time we upgrade (or even lose) a mobile phone.
To change the Real Softphone app from one mobile device to another...
From your current (old) phone...
Launch Real Softphone app
Select Settings.
Scroll down and select Reset Application.
Then, from a computer, laptop or tablet...
Login to the User Portal:
https://voipmuch.userportal.com
https://vbuzzer.userportal.com
Select Real Softphone from menu
Select CLONE from the droplist
Finally, from your new phone...
Install Real Softphone app:
https://www.realsoftphone.com/download-now.asp
Click Scan QR Code, and scan code from User Portal
Ensure to select YES to all options during install.
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